Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide when using our website or services, such as your name, address, phone number, email address, and payment information. This information is collected when you:

• Request a quote or book a service
• Subscribe to our newsletter
• Fill out a contact form
• Engage with our customer service team

Derivative Data

Our servers automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, expiration date, security code) when you purchase our services. We store limited financial data. Most financial information is transferred to our payment processor, and you should review their privacy policies to determine how they use, disclose, and protect your financial information.

Mobile Device Data

If you access our website via a mobile device, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

Use of Your Information

We may use information collected about you for the following purposes:

• To provide and maintain our services, including to process transactions and send service confirmations
• To communicate with you about our services, including providing customer support and responding to inquiries
• To personalize your experience and deliver content relevant to your interests
• To improve our website and services
• To send newsletters, promotions, and marketing communications (with your consent)
• To comply with applicable laws, regulations, and legal processes
• To protect the rights, property, or safety of SolyoClean, our customers, or others

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. Once you leave our website or are redirected to a third-party website, we are no longer responsible for the protection and privacy of any information you provide. You should review the privacy policy and terms of service for each site you visit.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent for processing your information
• The right to object to processing of your personal information
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

SolyoClean
123 Cleaning Ave
Toronto, ON M5V 2K6
Canada

Email: [email protected]

Phone: (416) 555-0123